ENJOY A WIDE RANGE OF PERSONALISED SERVICES


Nana Princess is a unique resort which meets the needs of today’s discerning traveller. From sumptuous rooms to first-class services, everything has been designed to give guests the most memorable experience, in which comfort and pleasure go hand in hand with luxury. The professional team is ready to make sure that every aspect of your stay is impeccable from start to finish.

From the fine dining options to the distinctive bars, everything is geared towards making your stay a sheer pleasure. The innovative Spa & Wellness Centre with its rejuvenating facilities ensures that every visitor will leave feel pampered and re-energised.

An abundance of activities are available in the resort, with recreation time being spent either soaking up the sun in a private gazebo on our exclusive beach or engaging in exciting water sports and outdoor activities. Youngsters will find plenty of activities to occupy their time in the most creative way while adults can immerse themselves in the serious business of being totally pampered by the attentive service.

SPA & FITNESS

The Health Club and Spa offers 1,500 m² of total wellness facilities where guests can take advantage of state-of-the-art equipment. A heated indoor pool offers moments of true relaxation, while a spa, hammam and steam room provide the perfect retreat for rejuvenation. Staying fit is a breeze in the superb high-tech gym. Pampering beauty services including hairdressing, manicures and pedicures are also available.

EXPLORE THE SPA

SPORTS ACTIVITIES

There are many outdoor activities available for guests who like to be active, both in the grounds of Nana Princess and off-site:

  • Golfing at the Crete Golf Club
  • Tennis lessons with expert coaches
  • Mini-football
  • Beach volley
  • Scuba diving with Scubakreta Diving Centre
  • Horse riding
  • Sailing Adventures
  • Mountain biking/Bicycle rentals
  • Sightseeing excursions with professional guides
  • Walking/Hiking tours
  • Individual, tailor-made tours

CHILDRENS FACILITIES

Children’s menus are available at  restaurants and snack bars, allowing young guests to enjoy tasty favourites made with fresh produce full of wholesome goodness. All suites and villas offer a full range of kids’ toiletries, mini bathrobes slippers. In addition, all have baby/children accessories (bottle warmer/sterilizer, kettle, baby bath, high chair, food set, etc. on request).

Young guests can join the mini-club of the neighbouring Nana Beach Hotel and have countless hours of recreational fun. An open-air amphitheatre offers supervised animation programs & shows while outdoor playgrounds and indoor activity rooms guarantee that each child’s energy is channelled enjoyably. Our experienced team will ensure that children are kept fully occupied in the most delightful way, allowing adults to make the most of their precious time in the luxurious surroundings.

VIP SERVICES

VIP services begin before you arrive. The Nana Princess pre-arrival service tailor-makes each experience to suit your personal desires.  The Guest Relations Team are here to make all of the arrangements for you so that all you need to do is enjoy your holiday. We believe in offering the highest level of services to each and every guest, from morning to night, from arrival to departure.

OTHER SERVICES

  • Doctor on call 24/7
  • Medical clinic 10 minutes away, Heraklion hospital 30 minutes away
  • 24/7 Private security services
  • Guest relations personalized services
  • Business and secretarial assistance
  • Underground private car park with valet parking
  • Club cars for guest transport around the resort
  • 24 hours Reception/concierge: messages, airline info, currency exchange, excursions, credit cards, porter services
  • Pre-arrival arrangement services (information, transfers, special requests & preferences)
  • VIP check-in and check-out, late check-out upon availability
  • In-room beauty and wellness treatments (on request) hairdresser, manicure, pedicure, massage
  • Car rental office
  • Limousine, helicopter services

Please note some services may incur extra charge

Our concierge services extend to fulfilling every desire of our guests, not only during their stay at Nana Princess but from their arrival in Crete, with airport and port transfers by luxury car or private Mercedes taxi, with a luxury mini bus plus driver available for larger groups. Guests can arrange to have use of a limousine or charter a private luxury crewed yacht in order to make their stay even more special, while helicopter services can also be arranged. Every desire can be fulfilled by our excellent guest relations team, who will give their personal attention to each request in order to provide tailor-made services for the guest’s ultimate satisfaction. Should guests desire, a ‘Non Disclosure Agreement’ is available, upon request. Villa residents should also note that the in-room dining experience can be provided upon request, with a personal cook available to satisfy their every preference and taste.